Get in Touch

Stories worth returning to.

Whether you have a tip, a question about your subscription, or a partnership proposal, our team is here to help. We read every email.

Contact Refly

Interior view of the Refly office studio with natural light

Refly Studio — New York City

General Inquiry

Send us a message

Have a question not listed below? Use this form for general feedback, corrections, or anything else.

Department Contacts

Direct lines to our teams

Editorial

tips@refly.com

Story tips, corrections, press inquiries, and contributor questions.

Subscriptions

support@refly.com

Billing issues, account recovery, tier changes, and gift subscriptions.

Business

partnerships@refly.com

Advertising inquiries, brand partnerships, and custom content opportunities.

Visit Us

Office & Mailing Details

We operate out of a shared workspace in the heart of New York City. While we don't offer public tours, we are happy to receive physical mail at our office address.

Refly Magazine LLC
42 Mercer Street
New York, NY 10012
United States

Open Monday to Friday, 9:00 AM — 6:00 PM EST

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Response Times

What to expect

We strive to respond to every message as quickly as possible given the volume we receive.

How long until I hear back?

General inquiries and subscription support are typically answered within 24 to 48 hours on business days. Editorial tips are reviewed within 3 to 5 business days.
Is there a phone number I can call?

Due to the nature of our publishing schedule, we currently operate entirely via email to ensure our team can focus on creating the best possible content for you. Please email us directly.
Can I send a physical letter or package?

Yes, we accept physical mail and packages at the office address listed above. Please include your email address on the envelope so we can notify you upon delivery.